We know you have many questions about our company and how we work. Please review a list of commonly asked questions below. If you don't find an answer to your question then contact us directly at 1-877-469-2279. We look forward to serving your needs!!!
- Who is Best CreditRx?
- What is a Credit Score?
- How long will the items be reported on my file?
- How long have you been in business?
- What products do you offer?
- What additional services do you provide?
- How does the process work?
- What is the cost of your services?
- What are the benefits of your services?
- Are you a legal firm and do you provide legal support?
- Why should I use your services over your competition?
- What information do I need to provide to you?
- What will be the impact to my credit score?
- How long does the process take?
- What are my responsibilities to Best CreditRx?
- How do we pay you for your services?
- What happens if we do not make a payment to you?
- How do I get started?
- My question was not answered here, how can I get more information?
- What is the Fair Credit Reporting Act?
- What is the Fair and Accurate Credit Transaction Act?
- What is the Credit Repair Organization Act?
Who is Best CreditRx?
Best CreditRx, a Austin, Texas-based company was founded in 2004 to solve a growing marketplace problem -individuals and families are finding it increasingly difficult to ascertain affordable credit necessary to purchase cars, homes, pay for college, and get low interest rate credit cards. Most people find it very difficult to manage and maintain a high credit score. Credit scores impact nearly every aspect of your life and we understand the laws and processes to maintain a positive credit history and a high credit score.
Our offices are located in Cedar Park, Texas. You can reach us through our website at www.bestcreditrx.com or through our customer service department at 1-877-469-2279.
What is a Credit Score?
A credit score is a number generated by a mathematical formula that is meant to predict credit worthiness. The most common of the credit score standards is the FICO score created by Fair Isaac. The FICO score ranges from 300-850 and is intended as a predictor of whether or not you will be 90 days late on a loan obligation. Fair Isaac uses thousands of credit reports to calibrate the FICO scoring model and is very secretive of the exact formula.
Here is a percentage breakdown of a FICO score:
35% - Payment History
30% - Debt Ratio
15% - Length of Credit History
10% - Types of Credit
10% - Number of Credit Inquiries
When you hire us, we will work on removing inaccurate, obsolete or unverifiable items from your payment history. We will also show you how to maximize your debt ratio score, even if paying off credit cards is not an option. Our Company even has methods of increasing your credit history with positive rated accounts that will improve your score. We can also work on removing credit inquiries from your credit report. Most people are aware of the three credit reporting agencies TransUnion, Equifax, and Experian. The average difference in scores between the highest and lowest of your three FICO scores is 60 points. This is the result of each of the credit bureaus having different items on their report, which may be correct, incorrect or are not reported in full compliance with credit law.
According to the Government Accountability Office, 80-90% of credit reports have serious errors on them and this does not even include the more minute errors for which we look.
How can I find out my credit score? Visit www.myfico.com and order the same credit score a mortgage company uses for approvals. Requests for one's own FICO score at www.myfico.com is considered a personal inquiry and will not hurt the credit score. We cannot pull your credit score for you.
How can I get a free copy of my credit report? By law, all consumers are entitled to a free copy of their credit report from each of the three credit bureaus once per year. Visit www.annualcreditreport.com to get your report for FREE. (This is for the credit report only and does not include the credit score.) More information is also on our Resource Page.
How long will the items be reported on my file?
Bankruptcy: Chapters 7, 11, and 12 will remain on one's credit report for ten years from the filing date. A Chapter 13 bankruptcy is reported for seven years from the filing date. Accounts included in bankruptcy will remain for seven years from the date reported as included in the bankruptcy. Judgments: Remain seven years from the date filed.
- Charged-off accounts: This will remain seven years from the date of the initial missed payment that led to the charge-off (the original delinquency date), even if payments are later made on the charged-off account.
- Closed accounts: Closed accounts are no longer available for further use and may or may not have a zero balance. Closed accounts with delinquencies remain for seven years from the date they are reported closed, whether closed by the creditor or by the consumer. However, the delinquency notation will be removed seven years after the delinquency occurred when pertaining to late payments.
- City, county, state, and federal tax liens: Unpaid tax liens remain for fifteen years from the filing date. A paid tax lien will remain on one's score for seven years from the date of payment.
- Collection accounts: May remain seven years from the date of the initial missed payment that led to the collection (the original delinquency date). When a collection account is paid in full, it will be marked as a "paid collection" on the credit report.
- Delinquencies (30-180 days): A delinquency may remain on file for seven years from the date of the initial missed payment.
- Inquiries: Most inquiries listed on one's credit report will remain for two years. All inquiries must remain for a minimum of one year from the date the inquiry was made. Some inquiries, such as employment or pre-approved offers of credit, will show only on a personal credit report pulled by you. Is there anything that cannot be in my credit report?
- Lost credit card: If there are no delinquencies, credit cards reported as lost will continue to be listed for two years from the date the creditor is contacted. . Delinquent payments that occurred before the card was lost are reported for seven years.
- Positive closed accounts continue to be reported for ten years from the closing date.
Certain information cannot be in a credit report, including: Medical information (unless you provide consent) Notice of bankruptcy (Chapter 11) more than ten years old Debts (including delinquent child support payments) more than seven years old Age, marital status, or race (if requested from a current or prospective employer
How long have you been in business?
The company was incorporated in 2004 under the name of Plunkett and Associates. The company began offering its services to the public in the same year. In 2009, the company changed its name to Best CreditRx and continued to offer it same great customer service to clients around the world.
What products do you offer?
Best CreditRx offer a variety of services. We understand that everyone's financial situation and credit are very unique, which is why we the best comprehensive, personalized and proven credit repair programs. When you become an Best CreditRx client, we will not only customize your credit repair program to your exact needs and goals but we help you understand the process. In short, we want to educate you about the process, what you should and should not do and how we are going to work with each other to have the best results for your credit. And we do all of this at a affordable rate that can fit into anyone's budget. Our proven techniques are based upon extensive research of consumer credit laws, working with RESPA and HUD, experience with all three credit bureaus, Dunn & Bradstreet and creditor tactics that are all an essential part for our clients. Our programs are 100% legal and we have helped tens of thousands of clients, throughout the world to correct and update their credit profiles resulting in higher credit scores.
What additional services do you provide?
Some many of our competitors boast about "Basic Service, Gold Service, Premium Service, etc." Well everyone get the full Premium Service here. Best Credit Rx will not only work on all derogatory items, collection accounts, late pays, erroneous information etc., but we also place you on the Do not call List, Cease and Desist for any creditors that are harassing you, do not check credit list, we Opt you out of several mailing promotion and the list goes on and one. We have also built strong partnerships with such companies as Capital One, First Premier, etc. to put you in touch with secured credit card companies we work with, to help you raise your scores by building a strong credit history, etc...
How does the process work?
Great question. The process is a little different for everyone so when you do call in, we will be able to educate you about your process and set your expectation of what to expect in the months to come.
What is the cost of your services?
- For individuals we charge a upfront fee to file your reports of $199.99. Then we charge you $65.99 per month for 6 months. A total of 7 months and 1 month for free.
- For Couples we charge an upfront fee to file your reports of $299.99. Then we charge you $85.99 per month for 6 months.
- For Small to Medium Size business, it varies. Please call and talk to our Business CRS to discuss your company's current credit issues. From there we will be able to help you and your growing business become Credit Strong with our prescription of Credit Repair and Consulting.
(Each individual is different and pricing is subject to change. Individual results may vary!)
What are the benefits of your services?
The benefits of our services are boundless. The true value of our service will open doors that will be achievable in a very short time. From qualifying to buy a home to purchasing a new car with a good interest rate. As a client of ours, you’ll be given our BCRx Financial Bundle (a $180.00 value) that will not only help you with your existing credit cards but your monthly budget as well. We will guide your through the process of re-building your credit with our Premier Partners that are nationally known. We stop the harassing phone calls from bill collectors. Stop all of the junk mail that you receive everyday. Obviously delete and correct derogatory and misleading information on your credit report, etc.
Are you a legal firm and do you provide legal support?
Quite simply, No. if you should ever have legal questions or concerns, we will refer you to legal counsel.
Why I should use your services over your competition?
First of all, you’re not going to get an endless loop of non-sense to push. Plain and simple, when you call, you will actually speak to one of our customer service representatives that understands you and your concerns. Not reading from a script. Not someone named "John" that is located in a place you can’t pronounce. We don't like it and we're not going to subject any of our clients to the same frustrations. Quite frankly, we provide individualized credit repair services to every individual. Every person's score is different much like every illness is different. You would not want to have your doctor to prescribe you the same medication for the last patient's symptoms and neither do you want the same solution to your individual credit issues. We provide the best credit prescription to each individual based upon their circumstances. Every client is unique to us and we treat you that way.
What information do I need to provide to you?
You will need to provide us with a credit report to review so we can establish whether or not we can help you. We will review your reports and then let you know what we recommend to begin repairing your credit. We will also let you know whether or not our services can help at the current time. If we can help, then you will need to review and return our 6 month credit repair agreement and an initial payment. Going forward, we will require that you provide us monthly updates from the credit agencies so we can continue to work on repairing your credit.
What will be the impact to my credit score?
Once we review your file and offer our services to you, you'll see an immediate impact within the first 30 - 45 days. There is only way for your score to go once we get engaged, and that’s up.
How long does the process take?
The process can take as little as 30-45 days to have an immediate impact on your credit report and corresponding scores. However, we require a minimum of a six month contract with all of our clients as it can take several months and multiple responses and requests to get a majority of derogatory information removed by the creditors and credit agencies. We have the greatest impact on your score the longer we work your file. We make no guarantees but we have a long list of references that will attest to the quality of our work.
What are my responsibilities to Best CreditRx?
Improving your credit report is a partnership between us and YOU! You will need to send us monthly updates to assure we are receiving the latest responses from the credit agencies. The sooner you get the updates to us the sooner we can get back to work on fighting for your rights and removing inaccurate and derogatory information. We will send you monthly reminders to get us your credit updates from the credit scoring agencies but it is your responsibility to get those reports to us.
How do we pay for your services?
We accept all major credit cards, bank debit cards, cashier’s check, money order and personal checks. Payments are due every thirty days.
What happens if I do not make a payment to you?
We work directly with each customer to provide a payment plan that works for you. The good thing for you is that we give you several weeks notice of payment cancellations from our account.
How do I get started?
Contact us over the web at www.bestcreditrx.com or via our 877-469-2279 phone number and we will work with you to get your credit reports in our hands. Once we review your credit reports, we will discuss your options and go through each account item with you, to understand what happened. We’ll let you know what we can work on. This way you can make an educated decision when determining how to utilize our services. We don't offer our services to every person we review as a client. In certain situations we recommend that you don't employ our services immediately so that some improvements can be made on your own first to get the full value of our services.
My question was not answered here, how can I get more information?
We want to be available to answer all your questions during the process of establishing a relationship with you. If you have questions or comments at any time, please contact our Customer Service department at 1-877-469-2279 or visit our website at www.bestcreditrx.com to submit an information request.
What is the Fair Credit Reporting Act?
The Fair Credit Reporting Act (FCRA) is the law passed by Congress defining your legal rights in regard to your Credit Report. Among other rights, the FCRA says:
- You must be told if information in your Credit Report has been used against you.
- You have the right to know what is in your Credit Report.
- You have the right to dispute incomplete or inaccurate information.
For more information, visit the Federal Trade Commission's webpage about the FCRA. (http://www.ftc.gov/os/statutes/fcrajump.shtm)
What is the Fair and Accurate Credit Transactions Act?
The Fair and Accurate Credit Transactions Act (FACTA) was signed into in 2003. FACTA was a revision to the Fair Credit Reporting Act (FCRA) and allows consumers to get one free Credit Report from each of the three national bureaus once a year from AnnualCreditReport.com. Some other websites offer a "free credit report" for signing up with their services and use your free report from the government to provide that information to you.
The free Credit Report that many people get through freecreditreport.com, scored123.com or MyFico.com does not count toward your free report from the government. (www.annualcreditreport.com) You can still get both.
For more information, visit the Federal Trade Commission's webpage about the FCRA. (http://www.ftc.gov/os/statutes/fcrajump.shtm)
What is the Credit Repair Organizations Act?
The Credit Repair Organizations Act (CROA) was signed into law in 1996 and governs the business and advertising practices of companies claming to offer "credit repair" services. Prior to CROA, there were some companies that took advantage of consumers and profited on advice that actually hurt consumers instead of helping them. Be very careful when dealing with any company that offers to "fix" or "clean" your credit for money. Many of the services these agencies offer are things you can do for yourself at no cost, such as filing disputes with the credit bureaus.
For more information, visit the Federal Trade Commission's webpage about CROA. (http://www.ftc.gov/os/statutes/croa/croa.shtm)